There is nothing better than ordering that behemoth collector's edition of the most hotly anticipated game and waiting for it on release day. You've measured out space on your shelf so it will fit the new figurine perfectly and taken the day off from work. When your order is suddenly cancelled and your dreams of gamer bliss are shattered, you’re right to get angry. But when Francis rages, he really does rage. He had his stockpile of Mountain Dew and Pringles at the ready for a night of demons slaying. But it was dashed to bits. And what better way to take out your frustration than pleading on the phone with a big box retailer for your beloved game?

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